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Your latest insights from Sun Life

In this month's issue:

Your New Year’s checklist - View checklist

How to find employee Dental ID cards - Watch video

Change in group life conversions to individual policies - Conversion Notice

New York Paid Family Leave: 2020 rate changes - Learn more

What you need to know: Q3 2019 compliance update - Learn more

Watch our MA PFML update webinar recording - Watch now

Need help navigating Sun Life Connect? Watch these helpful videos:
Note: If you are using Online Advantage to administer benefits, these videos do not apply.

Add a user

Update eligibility

Locate your bill

Pay bill online

Certify EOIs

Submit Life claim

Submit STD claim

Find Dental ID cards

Your New Year’s checklist

We understand this can be a hectic time for you and your staff—making it difficult to remember everything you need to do for the New Year. We created a checklist of some important items you should keep in mind as the New Year approaches, such as:

  • Update your employee information in Sun Life Connect, including salary and dependent information
  • Submit Evidence of Insurability
  • Set up online payments
  • Create your claims report
  • Sign up for Sun Life’s W-2 service (deadline December 13, 2019)
New Year's checklist

How to find employee Dental ID cards

Finding your employees’ Dental ID cards is easy! Watch this short video to learn how to find them in Sun Life Connect.

Did you know that your employees can also access their Dental ID cards through their Sun Life account? Copy and paste the sentence below in an email to educate your employees on how to find their cards:
Watch this video to learn how you can access your Dental ID card online and add it to your Apple Wallet.

Watch video

Change in group life conversions to individual policies

Starting January 1, 2020, when an employee becomes eligible for group life conversion, we will offer a conversion to a whole life policy instead of a universal life policy. This whole life policy has fixed rates, and is administered by our individual life area. The individual policy for employees who elect to convert their life coverage will become effective 31 days from the loss of coverage.

If you have employees eligible for conversion effective January 1, 2020, or later, please use this Conversion Notice. Share this updated conversion flyer with your employees.

Conversion Notice

New York Paid Family Leave: 2020 rate changes

Sun Life created a compliance update flyer to help you understand the NY PFL rate and benefit increases for 2020. According to the update, the rate is increasing from 0.153% to 0.270% of an employee’s gross wages, up to an annual maximum premium of $196.72. In addition, the benefit will increase from 55% to 60% of the SAWW, and the maximum benefit duration will remain 10 weeks.

Learn more

What you need to know: Q3 2019 compliance update

Keep up to date on the latest leave laws by reading Sun Life’s quarterly compliance update flyer. This flyer contains a summary of the laws, along with commentary and direction on how they may fit into the administration of your leave program.

Learn more

Watch our MA PFML update webinar recording

Are you prepared for MA PFML? Learn about key milestones for 2019 and 2020 and private plan administration by watching our MA PFML update webinar recording. You can also find additional resources and education about MA PFML by visiting our site, www.sunlife.com/pfml, and clicking on Massachusetts.

Watch now
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