and other insights from Sun Life ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌  ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ ‌ Sunlife.com
 
Your latest insights from Sun Life

Planning this year’s enrollment

Are you ready for Massachusetts Paid Family and Medical Leave?

COVID-19 extensions: continuation and premium payment grace period

Help furloughed employees keep their benefits intact

Visit our newly updated COVID-19 site

Planning this year’s enrollment

With many employees still working from home, you may be considering switching to a virtual enrollment. The good news is that Clients who have made the switch have seen positive results.

We have many virtual enrollment solutions as well as a new promotion from Maxwell Health to help you make the change. Maxwell Health, Sun Life’s robust benefits administration platform, is offering a promotion that waives the PEPM platform charge for all joint Maxwell Health and Sun Life Clients sold through 1/1/2021 effective dates. Learn more about this promotion.

webiste imageYour Sun Life Enrollment Manager will work with you to determine the best strategy for your employees. Our virtual enrollment solutions include:

  • Maxwell Health
  • Virtual group or 1:1 meeting support
  • Customized enrollment landing pages
  • Telephonic support for 1:1 communication to employees
  • Online enrollment support on your platform or one of our platforms

Watch our latest webinar, videos and demos at www.sunlife.com/virtualmeetinginabox.

Find out more

Are you ready for Massachusetts Paid Family and Medical Leave?

MA PFML becomes effective January 1, 2021. If you have already chosen Sun Life as your private plan administrator, we will reach out to you once the Massachusetts Department of Family and Medical Leave releases final regulations this summer. If you have elected the state plan and/or would like to discuss the benefits of having Sun Life administer your plan, your Sun Life representative can talk with you about the benefits of single administration, provide a quote, and walk you through the steps needed to file a private plan exemption. Find education about MA PFML by visiting our site, www.sunlife.com/pfml, and clicking on Massachusetts.

COVID-19 extensions: continuation and premium payment grace period

Sun Life has extended the period available for enhanced Continuation through December 31, 2020 (formerly 9/1/20). You can help employees keep their benefits intact. Read more about this in the next article.

Given the disruption related to COVID-19, we will not cancel any group benefits or Stop-Loss policies with an unpaid balance through June 30, 2020. Contractual grace periods that extend beyond June 30 will be honored. There is no need to contact us as this will be applied automatically.

Note: We are continuing to monitor activity from our state regulators, and may further extend the grace period as required by applicable mandates. Please read the Q&A on sunlife.com/nypfl to learn about New York DBL/PFL COVID-19 grace period. Policyholders sitused in New Jersey: We have mailed this letter to policyholders who have certain lines of coverage.

If you have any questions about continuation or premium payment grace periods, please contact Client Services at 800-247-6875, Monday through Friday from 8 a.m. to 8 p.m. ET or call your Client Relationship Executive.

Help furloughed employees keep their benefits intact

Here are ways to learn about Sun Life’s enhanced continuation, reinstatement and portability provisions, put in place to help employees impacted by COVID-19 to keep their benefits intact.

  • Watch our recording. It explains our special measures in about 6 minutes.
  • Read the details. This covers continuation, reinstatement, portability and conversion, and more.
  • If Continuation is not an option, we ask that you discuss portability options with impacted employees at the same time as you discuss their medical plan options.
  • We’ve made our portability notice to employees easier: you can copy and paste this content into an email, add the requested information, and send to all impacted employees at once. You may also want to share this flyer with employees to remind them why keeping their benefits is important. Employees can call Sun Life to talk about their options.
  • We also remind you of the availability of federal loan programs to help sustain your business in this challenging time.
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Visit our newly updated COVID-19 site

Website imageWe recently updated our COVID-19 site to make it easier to find the information you need. Our new homepage lets you easily scan pages that cover important information like legislative updates, how to work with us, enrollment planning, and information for Members, Dental Providers and Stop-Loss. We are continuously updating this site, so check it often for new information.

We also added a dedicated page for our webinars and whitepapers that cover topics ranging from compliance updates to planning your virtual enrollment, and more. If you missed our last webinar on employee mental wellness, the slides and recording are now available on the site.

Look out for an invite to our next webinar: Million-dollar claim cost drivers and legislative updates – June 25

Visit the site
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STOP-LOSS | DISABILITY | ABSENCE | DENTAL/VISION | LIFE | VOLUNTARY